What Each Status Means
- Pending We have received your booking and a rider or driver is being assigned.
- Picked Up The parcel has been collected from the sender and sealed.
- In Transit Your shipment is moving between our hubs or across borders.
- At Customs Documents are with customs — this is normal for international freight.
- Out For Delivery A rider has left the depot with your parcel for final delivery.
- Delivered Delivered and signed for. Proof of delivery has been sent to you.
- Exception Something needs your attention — our team will contact you.
